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| SOLUTIONS |
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| Chain Specialty Store Solution |
| Application Background |
With the prosperity of individualized commodities and services in China, many Chinese enterprises begin to position at more definite market segments from traditional department store or hypermarket mode. They gradually develops sales network with their own brand, and some has already formed scaled specialty stores.
Chain specialty business mode has not long years of development in China, the success of many scaled chain specialty enterprises is attribute to the intelligence and diligence of several outstanding entrepreneurs. However, as the scale of stores become bigger and bigger, there comes certain problems:
1) Lacking the ability of deep analysis about commodities;
2) The increasing distribution cost;
3) The opaque chain system;
4) Lacking the ability of detailed management of specialty commodities.
HEADING advises new technology and software to solve these problems. This will help to promote the internal information communication efficiency and enhance the collaboration among departments, thus improves the abilities below:
1) The ability of the execution of sales order;
2) The ability of distribution;
3) The ability of purchase and analysis;
4) The ability of internal information communication.
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| Business & Management Feature£º |
Commodity Operation Management
It is essential to lay down correct operation decisions to cut down the cost. Every day the there are thousands of decision work about stocks & orders, commodity operation management module will make these work easier.
Main feature:
# Multi-dimension commodity management;
# Code-bar technology;
# Multi-dimension classification system;
# Automatic purchase technology;
# Automatic distribution technology;
# Stock management;
# Price/promotion management;
# Warehouse operation management;
# Supplier management;
# Accounts payable/receivable management;
# Business report analysis
Point of Sale
The commodities and services in specialty store have distinct individualized features; the gross profit is higher than others in the retail market. So the store¡¯s sales are important to the operation of specialty business, terminal clients-oriented business chain is welcome in this trade.
Main feature:
# Sales management: online/offline sales mode;
# Client¡¯s information maintenance;
# Store¡¯s inventory management;
# Real-time query about inventory in distribution center;
# Point promotion/price management;
# Replenishment and receiving management
Customer and After-Sale Management
The customer¡¯s loyalty towards specialty brand is very important. Better customer information management supports better customer analysis and provides better after-sale services.
Main features:
# Customer¡¯s information collection;
# Customer¡¯s credit management;
# Customer¡¯s value in account management;
# Customer¡¯s card management;
# Trace of services for customers;
# Customer service credit management
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| Technology Feature£º |
Headquarter/distribution center: internet-based B/S architecture;
Store: local database-based C/S architecture;
Data interchange: Web Service-based direct connection between headquarter and stores.
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