With rich experiences and in-depth understandings of commerce information model , HEADING designs special service system for clients, not only safeguard operational running, but also design advanced development suitable for you in different stage, to optimize your business all-round.

• A rapid-response maintenance team that provides remote and on-site assistance
  
• Technical support ready at 24 hours of 365 days annually.
  Technical staffs also accessible on festivals and holidays. For 24 hours each day there are staffs on duty that respond to questions.
  
• Periodic mail support to help you safeguard your database and computer network, and migrate to new releases and technologies.
  
• Client file to record details of operation, maintenance and custom questions
  
• Solution upgrade to guarantee advance, suitability and efficiency
  
• Regular on-site examinations to qualify depending on.
  
• On-going business consulting and training on all stage of your cycle. We provide user's manual, training materials and relevant files, and software tools for you to make or append some contents needed according to your needs.
  
• Seminar for clients to learn each other and empower.
  
• Web help platform www.hd123.com , online response , free downloads and knowledge base.
  
• Networks outsourcing for clients to eliminate investment and make more profit.